Privacy policy
This policy explains how ENZYCORE OÜ processes personal data when you use skatbattery.com, place an order or contact us. We collect only what we need to sell and deliver your order and to meet our legal obligations. We follow the EU General Data Protection Regulation (GDPR) and the Law of Ukraine “On Personal Data Protection”.
Who is responsible for your data
The controller is ENZYCORE OÜ, registry code 17617897, Vesivärava tn 50-301, 10152 Tallinn, Estonia. For any privacy question or request, write to hello@skat.energy.
Which data we process, why, and on what basis
| Purpose | Data | Legal basis |
|---|---|---|
| Taking, paying for and delivering your order; customer service; returns and warranty claims | Name, phone, email, delivery city, Nova Poshta branch or address, order contents, payment status, correspondence | Performance of a contract (GDPR Art. 6(1)(b)) |
| Invoices for businesses, accounting, customs documents | Company or sole proprietor name, EDRPOU or tax number, invoice and shipment data | Legal obligation (Art. 6(1)(c)) |
| Fraud prevention, sanctions screening, protecting our legal claims | Order and payment data, IP address, correspondence | Legitimate interests (Art. 6(1)(f)) and legal obligation |
| Running and securing the website; remembering your cart and language | IP address, browser data, technically necessary cookies | Legitimate interests (Art. 6(1)(f)) |
| Analytics and marketing cookies, newsletters | Usage data, email address | Consent (Art. 6(1)(a)), which you can withdraw at any time |
Fields marked as required at checkout are needed to conclude and deliver the contract. We do not make decisions about you based solely on automated processing.
Who receives your data
- Nova Poshta (Ukraine): name, phone and delivery details, to deliver your order;
- Stripe: to process card payments; card details are entered on Stripe’s secure form and never reach us;
- Wise Europe SA: our bank, for bank transfers and refunds;
- our hosting, email and order-management providers, acting as processors under data processing agreements;
- customs brokers and authorities, for goods shipped into Ukraine;
- our accountant and, where the law requires, tax and other public authorities.
Transfers between the EU and Ukraine
We sell to customers in Ukraine, so your data is processed both in the EU and in Ukraine. Passing your delivery details to Nova Poshta and Ukrainian customs is necessary to perform the contract you asked for (GDPR Art. 49(1)(b)). Where a service provider processes data outside the European Economic Area for us, we rely on an adequacy decision or the European Commission’s standard contractual clauses.
How long we keep data
- Accounting records, including invoices: 7 years from the end of the financial year (Estonian Accounting Act).
- Order data and correspondence needed for warranty and legal claims: normally 3 years after delivery.
- Newsletter data: until you unsubscribe.
- Customer account data: until you delete the account, unless a longer period above applies.
Cookies
We use cookies needed for the shop to work, such as the cart, checkout and language choice. We set analytics or marketing cookies only with your consent, which you can change at any time.
Your rights
You have the right to access your data, to have it corrected or erased, to restrict or object to processing, to data portability, and to withdraw consent at any time. Write to hello@skat.energy; we answer within one month.
You may complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) or, in Ukraine, to the Ukrainian Parliament Commissioner for Human Rights (ombudsman.gov.ua).
Security
The site uses an encrypted connection (HTTPS). Access to customer data is limited to the people who need it for their work.
Changes
We may update this policy. The current version is always on this page, with the date of the last update at the top.