Delivery
ENZYCORE OÜ ships orders from Poland to Ukraine. Available delivery options depend on your destination and the size of your order.
Delivery options
| Option | How it works |
|---|---|
| Nova Poshta branch | Choose the city and branch at checkout. Large orders need a branch that accepts heavy parcels (branches marked “up to 10 kg” or “up to 30 kg” cannot take them). |
| Courier to your address | Nova Poshta courier delivery to the street address you enter at checkout. |
When your order ships
- Delivery typically takes 7 days after payment.
You receive the Nova Poshta tracking number by SMS or email when the parcel leaves.
Delivery cost
Checkout shows the delivery cost. Orders are paid in euros before dispatch.
Customs and VAT
ENZYCORE OÜ covers applicable Ukrainian import duties, import VAT and clearance charges. There are no additional import charges to pay on delivery.
Receiving your parcel
- Check the parcel at the Nova Poshta branch or with the courier before you sign. If the packaging is damaged, ask Nova Poshta to record it, take photos and tell us within 48 hours.
- Cells are heavy: one EVE MB31 cell weighs about 5.3 kg, so a pack of four weighs over 21 kg.
- Cells are sold in packs of four.
Questions
Write to hello@skat.energy or call +380 93 177 5776 with your order number.